Terms And Conditions

These terms and conditions shall govern your use of our website.

By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website for booking.

Note - If you are booking on behalf of someone else WHO will used PHO PARTNERS /PSV Partner PHV &Vehicles, by clicking "I agree to Minibus Transport (MBT) Terms and Conditions", You are representing that You have their authority to accept

these terms and conditions on their behalf (Actual Passenger).

  1.  All quotes will be expired after 24 Hours. After 24 hours Minibus Transport (MBT) can refuse to book any journey.
  2. You will receive a ‘Minibus Transport (MBT) Journey Acknowledgement’ email for the journey(s) you have paid for. You are responsible for checking that all journey details received to us are correct (Pick Up/Drop Off Address – Date and Time – Booking Price etc.).
  3. Minibus Transport (MBT) Reserves the right to terminate a booking where we not send the Confirmation email.
  4. Minibus Transport (MBT) Reserves the right to terminate a booking should it not be paid in full or if pick up and drop off postcode not provided while makeing the booking. As without correct postcode our system unable to provide accurate price. But before terminating any booking we will inform the client about our dicision via Email.
  5. Customers are advised to be sure about the passenger/luggage capacity they need, at the time of booking for the journey, because the company won’t accommodate or accept any responsibility if they need more capacity than they booked for. In case you are not sure about capacity of the vehicle you reserved please contact our customer’s relation department.
  6. We not take any responsibility if customer not received the confirmation email. Its Customer responsibility to make sure they received the confirmation email. Otherwise please contact us or our Partners.

Our Partners is PHO AND PSV Means

"PHO" Means Private Hire Operator and PSV Means "Minibus Providers”

  1. 7. PHO and Minibus Partners has warranted to Minibus Transport (MBT) that it is licensed by the appropriate Licensing Authority(ies) but Minibus Transport (MBT) shall not be responsible for verification of such warranty and if You are in any doubt, You should contact the Private Hire Operator and Minibus Provider (PSV) Partners rely on Your own verification.
  2. 8. Either Minibus Transport (MBT) nor PHO is responsible to You for, or insured in respect of, any damage or loss that may be sustained by the Goods in the course of a Trip and it is Your exclusive responsibility to have such Goods insured in respect of such damage or loss.
  3. 9. PHO reserves the right within its reasonable discretion to terminate the Trip, if You or Your party's conduct or behaviour is disruptive in any way and/or affects your safety or that of the driver of the vehicle. Neither Minibus Transport (MBT) nor our PHO / PSV partners accept liability for any extra costs incurred by you/or your party as a result of the PHO doing so.

Airport Bookings

10. We advise passengers to plan to arrive at airport 2 hours prior to the Flight departure time. Minibus Transport (MBT) not take any responsibility for any passengers missing their flight if 2 hours check in time was not allow.

Note: Customers are advised to be sure about the passenger/luggage capacity they need, at the time of booking for the journey, because the company won’t accommodate or accept any responsibility if they need more capacity than they booked for. In case you are not sure about capacity of the vehicle you reserved please contact our customer’s relation department.

Waiting Time

11. Minibus Transport (MBT) will provide 15 mins free wait 15 minutes out of courtesy for Non Airport Bookings or 20 mins Free airport [journey(s) passengers to arrive and load onto the vehicles.

(Non-Airport Bookings) - After 15 minutes free waiting Time any extra waiting time will be charge at £40 pounds per hour.

(Airport Bookings)- After 20 minutes free waiting Time any extra waiting time will be charge at £50 pound per hour.

Late Arrival of Vehicle

12. In the event that vehicle does not turn up at the Agreed Pick-Up Point within 20 minutes of the Agreed Time - or within 35 minutes if the pick-up point is an airport - and you do not use the vehicle for the Trip, you will be entitled to a full refund of the Fare, along with any Card Costs, if you paid them in advance by Card, as full and final settlement of any claim You might have in respect of such failure. However, should You, at Your own discretion, decide to continue with the Trip where the PHO/PSV Vehicle turns up after 20 minutes from the Agreed time, then you will not be entitled to any such refund.

Late Arrival of Passengers / Passenger No Show

  • 13.In the event that You are not available at the Agreed Pick-Up Point within 20 minutes of the Agreed Time, it will be at PHO's discretion to treat Your non-availability as a cancellation, and You will not be entitled to any refund of the Fare , and any Card Costs that you may have paid in advance. Where the PHO decides to wait more than 20?minutes from the Agreed Time, then You may be subject to additional charges by PHO/PSV Partner in respect of any additional waiting time and/or parking charges and will make such payment directly to PHO/PSV.
  • 14. PHO has warranted to iCabit that it is licensed by the appropriate Licensing Authority(ies) but iCabit shall not be responsible for verification of such warranty and if You are in any doubt, You should contact the Private Hire Operator and rely on Your own verification.
  • 15. Minibus Transport (MBT) may send a small file to Your computer when You visit the Website. This "cookie" will enable usto track Your behaviour on the website and mobile app and to identify particular areas of interest so as to enhance Your future visits to the Website. Your Personal Data if compelled to do so by law, or at the request of a law enforcement agency or governmental authority.

Refund Policy

17. Minibus Transport (MBT) will accept any cancellation as long as 72 hours notice is provided.

We will only provide a full refund if a booking is cancelled with 3 days(72 Hours) notice via email info@minibustransport.com.

Note: If Passenger call for cancel, we will send email to customer for confirm the cancellation via email. Booking cancellation confirmation email send once we received written confirmation from passengers.

18. Minibus Transport (MBT) will not provide refund of any kind if they are given less than 3 days (72 Hours) notice to cancel a booking.

Smoking Restriction

19. Smoking any sort of substances is completely prohibited on any of our vehicles. appropriate enforcement agencies will be informed in case any one on board using them.We (Minibus Transport (MBT) ) cancel/terminate bookings should this situation occur.

Consumption of Alcohol Restriction (Discretion to PHO/PSV driver)

20. Consumption of Alcohol is not permitted on vehicles provided by Minibus Transport (MBT) unless agreed otherwise in writing.

Fifty Percent Fair in Addition

21. A fifty percent fair in addition to the listed prices will be charged for the journeys booked for following dates and timings:

6:00 pm December 24 to 11:59 pm December 26

6:00 pm December 31 to 11:59 pm January 1

Some other days may also fall in the category. (Snow etc.)

22. Our Partners (PHO & Minibus Providers Partners) prefers to use their own vehicles but may also hire a third party vehicle in some cases.

Should the reserved vehicle become unavailable and Our Partners endeavours to supply a similar/same type of vehicle however Minibus Transport (MBT) and our partners is unable to guarantee any specifications such as vehicle colour, interior features, possible decorative themes or any company branding. These features can and will vary.

In Extrem Circumstances we can send add 2vehicle (6-8 seater MPV & Minibus) if we in specific area we don't have any 16 Seater Coach Provider Partners(PSV). As PHO licence only cover up to 8 Seater Minibus, So we have to request our PHO to send 2 * 8 seater Minibus (But in these extreme Circumstances we always inform our customers in advance).

Cookies

Minibus Transport (MBT) l may send a small file to Your computer when You visit the Website. This "cookie" will enable usto track Your behaviour on the website and mobile app and to identify particular areas of interest so as to enhance Your future visits to the Website. Your Personal Data if compelled to do so by law, or at the request of a law enforcement agency or governmental authority.

Important Information : We just a Lead Generation website and working with PHO and Coach Hire Companies to provide Cheap Qoutes and all our Jobs completed by our Partners.

This Web site may contain links to other Websites which are independent of this Web site. These external websites are not under our control.